Mercia EMS Training
Mercia EMS Training
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  • Home
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Thank you for your kind words.


We are always grateful to hear your kind words and feedback following our courses. Thank you. 

 

  1. "Excellent course. Great instructors and practical demonstrations." Rebecca W EFAW 30/5/25
  2. "Delivered clearly - practical exercises good and fun but serious where needed." Wendy E EFAW 30/5/25
  3. "It was good, very thorough, thank you." Alex V EFAW 30/5/25
  4. "Keith & Stuart have a wealth of knowledge between them and made the course really enjoyable. Thank you both so much." Paula & PFA 03/05/25
  5. "Enjoyable. Making it fun helps a lot." Rachel S PFA 03/02/25
  6. "Very enjoyable, easy to follow, able to ask questions - good effective training. Made to feel comfortable and at ease. Julie B PFA 3/5/25
  7. "Thank you, good mix of practical, discussions & theory throughout the 2 days - have come away very much more confident as a first aider. Jemma D PFA 3/2/25
  8. "I think it was a good mixture of practical, theory and trainers own experiences. Bekki W PFA 3/5/25
  9. "Both Stuart and Keith were very knowledgeable and know their stuff. Beth C PFA 3/5/25
  10. "Fantastic course which I've really enjoyed." Jamie F PFA 18/3/25
  11. "Enjoyed the trainers knowledge and experience/expertise. Excellent delivery and trainers." Rebecca B PFA 18/3/25
  12. "Absolutely fantastic course. Best I've ever attended in 20 years". Rob B EFAW 11/3/25
  13. "Thank you for adding the Epipen section in for us. I really enjoyed the course content and feel equipped for any scenario." Lydia W EFAW 11/3/25.
  14. "Thank you for adding in the extra bit about Epipen training when asked. Very informative and also entertaining." Margarita M EFAW 11/3/25
  15. "Very helpful and entertaining." Louisa P EFAW 11/3/25
  16.  "Great course again. Good mix of practical tasks to embed knowledge. A wide range of material covered. Thank you." Viki W FAWR 29/01/2025
  17. "Very informative, realistic scenarios & friendly.Easy to take in the knowledge. Great course" Steph M FAWR 29/01/2025
  18. "Enjoyed the course, clear content & structure. Met all outcomes." Tom S FAWR 29/01/2025
  19. "Friendly and welcoming trainers. Enjoyed trainers enthusiasm." Robert S EFAW & Sports 02/01/2025
  20. "Enjoyed the trainers sense of humour!" Paula M EFAW & sports 02/01/2025
  21. "Enjoyed all aspects. A very good refresher" Valerie F EFAW 13/12/2024
  22. "Very good and informative" Karl C EFAW 13/12/2024
  23. "Excellent, props, chat, and a little humour" Allan A EFAW 16/10/2024
  24. "Great course tutors" Gemma B EFAW 16/10/2024
  25. "Both trainers informative, professional and fun to learn from." Daniel T FAW+F 17/10/2024
  26. "Very well presented" Jason R 1/10/2024
  27. "Great to refresh knowledge and was explained well" Kate H 1/10/2024
  28. "Lovely, thank you. Really enjoyed it." Olivia J EFAW 8/6/2024
  29. "Excellent course". Colin B EFAW 8/6/2024
  30. "Very enjoyable & good fun. Very nice instructors. Fantastic course and assessors. Alex S  Activity FA 19/5/2024"
  31. "Keith & Stuart are fantastic!! Teach everything at our pace. Scott C Activity FA 19/5/2024"
  32. "Really thorough knowledge and expansion of topics when any questioins asked Kurt B Activity FA 19/5/2024"
  33. "Both Stuart and Keith have been very entertaining, supportive and provided a quality course." Jennifer P PFAW 3/5/2024
  34. "I'm glad I did this because I have learnt an awful lot. Thank you." Jackie G PFAW 3/5/2024
  35. "Very good presentation. Very engaging." Amy I PFA 3/5/2024
  36. "Enjoyed the course looking forward to my refresher." D. Hodge EFAW 15/3/2024
  37. "It was interesting and very engaging." R. Stewart EFAW 15/3/2024
  38. "A good refresher of first aid and things I had forgotten." L Florey EFAW refresh 14/3/2024
  39. "It was useful! To have a refresher and correct any bad habits obtained. Keith is entertaining and informative!" V. Willis Annual refresher 5/3/2024
  40. "Great refresh of the mind and will really help in the future. Explained well, reassurance. Great course to take and learn." S.Thomas Annual refresher 5/3/2024
  41. "The refresher course is good to keep you updated. Keith was great, answered all questions." A.Reece Annual refresher 5/3/2024
  42. "Very enjoyable, learnt lots of information. It was made fun. Excellent instructors." Sharon G 21/2/2024
  43. "Really enjoyed the course, fun and interactive. Gained a lot of knowledge. Friendly, great knowledge. Wold answer all questions, even if they were slightly off topic. Niamh M 21/2/2024
  44. "" Really enjoyed the two day course. Highly recommended." Nicola R 21/2/2024
  45. "Full of information, Great teaching." Chris S 21/2/2024
  46. "I enjoyed the course very much. The trainers were very good, they made the experience fun." Karlen H 21/2/2024
  47. "Very enjoyable" Ferdoos K 21/2/2024
  48. "Great trainers!!" Tracy B 22/2/2024
  49. "The day was very informative - both theory and practical. Good pace. Good fun. Both trainers had a very thorough knowledge. No questions deemed daft! I'm going away feeling able to implement my new knowledge." A.Dolphin 13/3/24
  50. " The course was friendly and relaxed, I enjoyed it thoroughly. Excellent trainers!" P.Uotinen 13/2/2024
  51. "Most enjoyable - I would recommend." W. Morris 13/2/2024
  52. "As always really informative and an enjoyable & supportive learning experience." J. Habart 13/3/2024
  53. "Course made very easy to follow, practical fully explained. Very light-hearted but also imposed seriousness/severity." C. Hanson 13/3/2023
  54. "Really enjoyed it & found it very practical." O. Sandhu 13/2/2024
  55. "Very good, clear & professional. Well delivered." D. Cheshire 13/2/2024
  56. "I enjoyed the knowledge of the tutors and the interactions and scenarios". S Ingham 17/10/23
  57. "Great course, Thank you. " D.Mills 17/10/23
  58. "The scenarios were very good." S Qureshi 17/10/23
  59. "Really enjoyed how interactive it was and the use of humour. Just to say - this was the most enjoyable and most useful training course I've been on in a while" M Barker-Wood 17/10/23
  60. "I enjoyed all of the course". T Simpson 16/10/2023
  61. "Fantastic course. Thoroughly enjoyed every aspect. Keith & Stuart are really good at their job". L Allen 14/7/2023.
  62. "Great course delivered, lighthearted, engaging and a great way to gain knowledge through scenarios. Thanks Keith & Stuart." KG 14/7/2023.
  63. "Keith & Stuart were excellent. Thank you for making a serious course very enjoyable, plus telling us your past experiences." G Pearson 14/7/2023.
  64. "A really informative course, good banter and humour." S Clarke 13/7/2023
  65. "Well delivered and informative". Gary J 19/05/2023
  66. "Good course, great teachers, quality service". Michael W 19/05/2023
  67. "Great actors, great teachers!". Terry J 19/05/2023
  68. "Fantastic instructors. Really enjoyable throughout. Can't wait for the refresher". Jade W 19/05/2023
  69. "Excellent training - thank you." Lyndsay E 13/5/2023
  70. "Great delivery." Rebecca C - 13/5/2023
  71. "Very informative, enjoyed the course." Helen M 31/3/2023
  72. "One of, if possibly the best course I've been on. The trainer/assessors were highly knowledgeable and made the course engaging, fun and interesting. It has also highlighted potential issues/feedback to provide to management regarding our facilities, supplies and future courses." Lewis J 23/3/2023
  73. "Highly experienced trainers that passed on real life situations that helped understand. This was a very useful course that I can take out of the workplace. I feel very confident should the need arise to administer first aid. Thank you." Ben C 23/3/2023
  74. "Lovely stuff!" Ashley P 23/3/2023
  75. "Found it a bit intense but really enjoyed at the same time and also learnt a lot." Adam S 23/3/2023
  76. "Brilliant, informative!" Mark H 15/3/2023
  77. "Second time now and you don't realise how much you forget. Glad I've had a refresher." Clive B 15/3/2023
  78. "The training was well presented." Tony W 09/03/2023
  79. "A great trainer and lovely man. Very nice to meet you Keith." Tina S 09/03/2023
  80. "Keith was good at keeping us engaged." Jacqueline T 09/03/2023
  81. "Thank you Keith. Great delivery of material." John C 09/03/2023
  82. "It was a good three days training. Well enjoyed." Caroline C 09/02/2023
  83. "Really good trainers made everyone feel welcome." Tia 02/03/2023
  84. "Friendly trainers who made the experience lighthearted, fun, but also very serious and professionally delivered. Thanks." K. Weir 02/03/2023
  85. "Overall well explained with slides, practically and showed physically." HK 02/03/2023
  86. "Lovely instructors, very knowledgeable about first aid and able to answer all questions." Beth W 02/03/2023
  87. "Keith & Stuart were great. Very passionate. All questions answered fully and happy to explain things again. Made everything fun and supportive in the practical elements. Knowledge definitely gained". Vicky W 22/2/2023.
  88. "Great pacing and content. Very reassuring and helpful". Nathan D 22/02/2023.
  89. "Really good". Lean W 21/02/2023.
  90. "It was a good teaching experience, very insightful and brilliant teachers". Lisa U 21/2/2023.
  91. "Thank you for an enjoyable course". Hayley O 21/02/2023.
  92. "Enjoyable but also very informative." JS 19/01/2023
  93. "Would recommend to other users". Colin G 12/1/2023
  94. "I enjoyed the practical activities such as sorting the first aid kit out - helps information to stick in your mind". Claire H 12/1/2023
  95. "Loved the day; so interesting. Thank you". Rebecca W 12/1/2023
  96. "Great training. In-depth and loved the interaction with other participants". Barbara B 12/1/2023
  97. "I enjoyed the friendliness of the trainers". Claire B 4/1/2023
  98. "I enjoyed the extra added facts and stories/knowledge". Danni C 4/1/2023
  99. "Well presented course. Great trainers, humour included". Dawn D 4/1/2023
  100. "I enjoyed finding out new info - The way Keith explained different elements was great". Sophie O 4/1/2023
  101. "A great trainer - explained all parts of the course really well. Made it enjoyable, made you feel at ease, answered all questions when needed. Would recommend course to others, really good and enjoyed learning first aid - an asset to the company and others. Brilliant (smiley face). - Sarah T 17/10/2022
  102. Really enjoyed this course. All areas covered. Any queries were answered and course was made fun. Matthew N 17/10/2022.
  103. "A very good course and very well delivered." R. Hill 29/09/2022
  104. "Brilliant course. Best one I have ever been on." N. Lees 29/09/2022
  105. "Brilliant. Good fun whilst learning." D. Wilcox 29/09/2022
  106. "Clear, confident, information well delivered" - Robert 25/7/2022
  107. "Very informative and delivered in an understandable format" - Elizabeth 25/7/2022
  108. "The trainer's delivery - very entertaining & informative". Melanie 15/7/2022
  109. "A really enjoyable course with good trainer knowledge - very good how scenarios were tailored to the work environment". Andrea 15/7/2022
  110. "The course was delivered in a relaxed and friendly way". Steve 15/7/2022
  111. "Smashing!. Very good team." Peter T - 24/6/2022.
  112. "Fantastic enthusiasm for the course. Very effective teaching." Kate L - 24/6/2022
  113. "Thank you to you both for my first aid training last week. I'm glad that I now know what to do if the emergency in any form should arise . You are both very good at what you do, making sure that u are fully able to understand in a fun , challenging and positive way. Thankyou again." Kirsty R 5/6/2022
  114. "Easy to listen to the instructors" JP 6/6/2022
  115. "Excellently put together and enjoyable. Now confident to act in an emergency." PF 6/6/2022
  116. "Enjoyed the quizzes! Helped to reinforce knowledge. Both excellent trainers, work so well together and make complex things really easy to understand." Rev JM 6/6/2022
  117. "It was a very enjoyable but informative day." EB 6/6/2022
  118. "Lot to take in but reading the book afterwards will be helpful." Rev HB 6/6/2022
  119. "Very good and I enjoyed it. Thank you." LC 6/6/2022
  120. "Brilliant course. Very interactive." AB - 6/6/2022
  121. "Very good course, great content. Good presentation. Technical and content very good. Excellent. Thank you." AP 1/6/2022
  122. "The whole course was very informative and very well presented." NT 1/6/2022
  123. "Excellent & informative course. Thank you." RLW 18/05/2022
  124. "Found it all enjoyable."RJW 18/05/2022
  125. "Having never done any course like this before, I was a bit nervous and apprehensive. However, I have thoroughly enjoyed this course and have confidence in myself now on how to act as a First-Aider." JD 14/5/2022
  126. "Thank you Stuart & Keith, I really enjoyed the course and learnt lots of information along the way." LT 14/5/2022
  127. Thoroughly enjoyed this course. It was great fun and this helped the learning. RS 14/5/2022
  128. The course was very well delivered & at a pace that you were able to follow. Keith & Stuart was able to answer questions & go over anything you didn't understand. Thank you! TC 14/5/2022
  129. I just wanted to say a massive thank you to you and Stuart for making the training so interesting, informative and fun. We all really enjoyed it. PT 14/05/2022
  130. "One of my lads rang me this afternoon because he wasn't feeling well. I listened to his symptoms and thought it sounded like Sepsis and told him to go straight to hospital. He has just rung me to say that, yes, it is Sepsis. Now on IV antibiotics and receiving the care he needs. It's only because of your training that I have the knowledge to help him, so thank you." RH 9/3/2022
  131. I really enjoyed the relaxed atmosphere and natural progress of the course. The trainers were great. V Wilkinson 16/02/2022
  132. Lovely relaxed atmosphere. SM 16/02/2022
  133. Good, friendly. Very informative. Caroline C 19/01/2022
  134. Very enjoyable and thorough. M.Duern 19/01/2022
  135. Thanks for a really enjoyable CPD. J Faulkner 19/01/2022
  136. Very informative and knowledgeable. L McDermott. 19/02/2022
  137. Well run training in a good location (FAW+F). Excellent & knowledgeable trainer. Ben B 16/12/2021
  138. Trainer was very informative. Fun and very easy to learn with and answering questions. Dan T 16/12/2021.
  139. Very good course and clear. Jason R 25/10/2021.
  140. Stuart came and delivered 3 great 45 minute sessions to our Beavers group. He livered really important lifesaving skills, CPR, recovery position, use of a defibrillator in a fun way using kids terminology. Adrian C 24/10/2021.
  141. "Practical part is always the best!" - Mariya P 04/05/2021
  142. "Everything about the course was enjoyable. The fact that explains/shows everything! There is no part of the course that I didn't enjoy!" Gina S-X 04/05/2021
  143. "The facts explained why/how things work in detail" Rachel A 04/05/2021
  144. "Top day, very informative - thank you" Fred M. 30/04/21
  145. "Very hard to say how the course could be improved - really good" Shaun B - 30/04/21
  146. "Really enjoyed it. Great training! Made it interesting and easy to understand why things happen to the body" Damien S - 30/04/21
  147. "Keith makes the course entertaining, not dull or boring and easy to take in the info" Matt H 29/01/20 FAWR
  148. "Great instructor, real enjoyment" Matthew P 29/01/2020 FAWR
  149. "Heart explained with great detail. Aids were demonstrated well. Thank you." Isabel 9/12/19
  150. "I felt it wasn't so dressed up this time. Covered all basics really well without 'shock' pictures" Thank you Keith. Your delivery was excellent and pitched it just right. The practical parts were well worth doing and I feel more confident now." Pat 9/12/19
  151. "This course exceeded my expectations. Tutor - informative, knowledgeable and amazing" Rebecca W - 9/12/19
  152. "The course was very useful and well presented" - Sharon 9/12/19
  153. "I learnt how  to competently cope and support a casualty with injuries when out and about on a D of E course." DP 14/06/18
  154. "Keith is a fantastic instructor who delivers the course in easily digestible pieces." Simon P 14/06/18
  155. "Keith has been fantastic at delivering course." Sam P 14/06/18
  156. "I feel motivated to learn advanced first aid" - Scott H 13/02/18
  157. "I enjoyed acting out the scenarios" - Gemma S 13/02/18
  158. "Really useful training - clear with all information. I feel far more confident now with emergency first aid" - Maria C 13/02/18
  159. Keith provided very clear training and answered all questions with clear answers or demonstrations. I feel equipped with the knowledge I can now provide emergency first aid confidently" - Lottie P 13/06/18
  160. "It was my first time doing the course and learnt so much from the trainer and others on the course" - Nicola B 13/02/18
  161. "Found the 3-day course more benficial as it provides much more in-depth knowledge. Bite-size chunks of information, with role plays etc cements the learning." Rebecca P 10/11/17
  162. "I really enjoyed learning the science behind why - helped my learning as I gained a more thorough understanding, something lacking from all other first aid courses that I have attended." Joanna H 10/11/17
  163. "Really enjoyed the course. Very useful skills and knowledge to have". Amy E 10/11/17
  164. "Best course ever!" Jamie 21/10/17
  165. "Very informative - in depth information" Shelley Cartwright 8/6/17
  166. "Very good course. Learnt even more than before." Helen Mewis 8/6/17
  167. "Feel more skilled and confident. Excellent! Thank you." Elaine Dexter 6/6/17
  168. "A really good refresher." Caroline Smith 6/6/17"Learnt a lot about the body and the way it works. By far the best first aid course I have been on." Philip H 17/03/17
  169. "A lot more in-depth than previous courses I've attended." Matt H 17/03/17
  170. "Prepared for the worst, skills vastly improved in all areas. Brilliant course!" Thomas McG 17/03/17
  171. "Awesome instructor" Kate W 17/03/17
  172. "What I liked about Keith's presentation was the attention to detail, fully explaining the causes and effects of angina and heart attacks. Keith's instructions regarding CPR and AED use was also comprehensive. Thank you for holding the course." BLS/AED course 19/11/16 Perton
  173. "The training was absolutely excellent. Very informative and enjoyable. The tutoring gentleman was very knowledgeable and entertaining. I would welcome more courses and even a repeat of the same one!" BLS/AED course 19/11/16 Perton
  174. "Best trainer I have had for first aid in my limited opinion." BLS/AED course 19/11/16 Perton
  175.  "Thanks for a superb course today, best I've ever been on. Well recommended." Jason
  176. "I must say I thought the course was well planned and well delivered. It had a  good mixture of theory and the practical providing some good hands on practice, you made the course thoroughly enjoyable with your light hearted approach." Roger Harris  - November 2014
  177. "I would just like to tell you that we have had very positive feed back from the candidates that we have spoken to with regards to your training,  saying that you explain  “ why” not just "this is how." November 19, 2013 - PV Training Ltd.
  178. “Keith takes pride in his work, this shows when he delivers his courses, highly recommended. Top Qualities: Personable, Expert, High Integrity” March 11, 2012 - Lisa Downing
  179. “Fantastic tutor – Very informative” - M C, Rawlett Community Sports College
  180. “Tutor very friendly and knowledgeable” - N H, Rawlett Community Sports College
  181. “Tutor very friendly and approachable” - B P, Rawlett Community Sports College
  182. "I feel much more confident in my ability to implement First Aid." February 8, 2012 - Samantha Jones
  183. "Tutors very friendly and knowledgeable." February 8, 2012 - Natalie Hunt
  184. "My skills have improved a lot, felt that this course was better than I expected (Brill). Took in a lot of information, which I didn't know about and will stay with me forever. Enjoyed the course, learnt a lot." November 26, 2012 - Susan Hill
  185. "Excellent course" November 26, 2012 - Gary Galligan
  186. "A very well put together lesson. Very enjoyable." - Name withheld.
  187. The following comments all come from a series of courses taught over one weekend to people of varying skills and knowledge:

  • "Keith and his colleagues  were brilliant." - Gemma & Jonathan Thompson
  •  "Very thorough. Excellent explanation. Thank you",
  • "All questions answered with patience",
  • "Tutor excellent","Very thorough. Excellent explanation. Thank you",
  • "Trainer was highly knowledgeable & engaging.",
  • "Great course delivered expertly. Thanks",
  • "Very enjoyable, course given with good humour.",
  • "Keith Dawson did a great job, very interesting and very informative.",
  • "Keith is competent & humorous giving us excellent instruction. Very good presentation and response to questions."
  • "Instructor to be commended on quality of instruction/presentation"
  • "Really liked the variation of the presentation." KA - 20, September 2019
  • "All aspects of the course was spot-on. It met and exceeded my expectations" SA - 20 September 2019.
  • "Very pleased, would recommend" OF - 20 September 2019
  • "Pitched perfectly. Lots and 

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